Working with suppliers
If you want to become a suppler to insurers, it helps to work with people who have worked for insurers.
Having run claims supplier programmes for multiple insurers, we know how the people and processes behind the scenes. We can ensure that any approaches or submissions cover insurer requirements and give you the best chance of success.
Tender Submissions
Having scored hundreds of RFP’s and RFI’s we have a strong track record in the preparation and submission of tender documents to an insurer or intermediary.
Business Development
We excel at the expansion of additional work volume from existing clients or identifying, engaging and securing new client claims instructions.
Crisis Management
When something goes wrong, it is imperative to understand the best approach to mitigate the issue, remedy the problem and retain the client.
Negotiations
Either as part of a new client work stream or an existing client on renewal of a contract or a new product line. We ensure that you get the best rates.
Account Management
Ensuring that the client is kept happy with the product or service you are providing. This takes many forms, covering data submissions, value added services, and delivery.
Design and Implementation
Designing a new product line or re-evaluating exsiting products or services. Beyond design, the key is correct implentation.
A sample of the acheivements we have delivered.
Client wins
A property repairer wanted to expand their client portfolio to direct insurer clients. Working carefully with the operations team we were able to successfully delivery not one but two major insurer clients.
TPA creation
Working with two suppliers we were able to design and implement a full Third Party Administrator offering to service a leading insurers claims function.
Client retention
Faced with a challenging client, one supplier needed crisis management to navigate through a tricky audit outcome. Using data and transparancy we were able to successfully retain the client.
Business Development
Working with a specialist supplier with pre-existing insurer contracts, we looked to strtengthen the relationships with the sub-supply chain who were blocking instructions.
Some of the companies we have worked with.
