Claims Benchmarking Data
We have multiple data sets that form part of our benchmarking analysis service.
How we use this data to your advantage
Having the data is only the start. Once we have compared your performance, the real work begins making improvement to the way your claims supply chain operats and delivers.
Working with one of the largest UK insurers, we re-designed the repair network to deliver significan savings, half complaints and improve all service delivery.
With another client we were able to demonstrate that their preferred supplier cost more in both fees and in indemnity spend. We were able to move to a better performer.
With a leading London syndicate we found that the largest USA TPA was over appointing their own loss adjusting division. By setting controlled targets, we reduced spend significantly.
Working with a motor claims service provider, we were able to significantly improve the use of Non-OE parts and sigificantly improve commercials on manufacturer parts supplied.
Using extensive data sets we were able to succussfully move matters from an existing firm to another, delivering significant savings at no cost to service delivery.
By analysing salvage commercials, performance and auction returns, we were able to renegotiate contracts at a significant benefit to our instructing client.
Examples of our data sets
You only know what you know. No matter how mature and robust your claims supply chain function is, you can never be 100% sure that you are getting the best deal.