Extensive experience of product, service and supplier evaluations for travel claims. Multi million pound tenders undertaken and implementation of new providers.
PACKAGED ACCOUNTS
Strategy and procurement
On behalf of a major UK bank we undertook a complete market review of the packaged account provider.
We designed a and issued an RFP and launched a full blown tender process to ensure that the banks customers received value for money. We were able to identify and recommend a new provider and a transformation project launched to move from the incumbent to the new provider.
HIGH NETWORTH PRODUCTS
Sourcing and re-negotiation
The premium high net worth bank asked us to run a market review to ensure that the best customer value was being realised for their premium product lines.
A through market review across multiple brand identities was launched in conjunction with multiple highly involved stakeholders.
Renegotiation of terms and conditions were concluded with all parties very satisfied.
UPGRADES AND MEDICAL
Evaluation and implementation
In many ways the standard travel product is the easy bit. The upgrades (voluntary) and medical conditions (prescribed) are the hard bit.
Working with third party medical assessment providers we were able to navigate our client through industry applied scoring to ensure that we could provide a continuation of cover even with a change of provider.
